Dennis Moseley Williams - The Rise of the Experience Economy: Transforming Consumer Expectations

Bio: Dennis Moseley Williams is an entrepreneur, founder of DMW Strategic Consulting and author of ‘Serious Shift: How Experience Staging Can Save Your Practice.’ He’s also a certified expert of the Experience Economy (Pine and Gilmore). He lives with his wife Sherri, two daughters and a yellow lab. He loves spending his winters skiing as much as possible. In the summer he spends time with family at their cottage, Pine Lodge, in the Quebec wilderness. Tune in to hear: - how luck plays into personal and financial success - how one’s personality factors into how "lucky" they are - the difference between customer service and customer experience - how financial professionals can create experiences which help transform their clients - how using a niche to define your client base improves business - lessons from the experience economy for our relationship with a significant other Web - www.moseleywilliams.com & www.seriousshift.com