A perfect apology in 3 steps

Jahan Kalantar offers examples and insight on how to apologize in ways that are both reflective and authentic. This talk was filmed at TEDxSydney. All TEDx events are organized independently by volunteers in the spirit of TED's mission of ideas worth spreading. To learn more about TEDxSHORTS, the TEDx program, or give feedback on this episode, please visit http://go.ted.com/tedxshorts.

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