327: How Aligned Teams Create Healthier Patients and Practices

In this episode, Dr. Grace welcomes Wendy Briggs, a practicing hygienist, consultant, and co-founder of The Team Training Institute. Wendy shares how intentional alignment between dentists and hygienists can transform both patient outcomes and practice performance. From improving communication around fluoride to implementing efficient systems and compensation structures, Wendy offers practical strategies to elevate hygiene productivity and strengthen the entire team dynamic.

Episode highlights:

• Why dentist–hygienist alignment is key to consistent care and long-term growth
• Using risk assessments to bring the whole team together and personalize patient care
• Navigating fluoride misconceptions with clear, science-driven conversations
• Proven strategies to boost hygiene productivity and elevate performance
• Harnessing technology, tools, and advocacy to increase treatment acceptance

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