S2EP32: How JetVC Works, Part VI—Virtual vs. In-Person Consults

2024-01-17

So, you’ve sold a patient on doing a virtual consult. What does the process look like? How does it differ from an in-person consult? On this episode of Dentist Brian Candy, I walk you through the process of doing a virtual consult, explaining how we collect the data we need through the JetVC app onboarding process. I share an example of a virtual consult for wisdom teeth extractions, describing what to do if the patient needs a radiograph and why I use a Sharpie to fill out paperwork for virtual consults. Listen in for insight on a...

So, you’ve sold a patient on doing a virtual consult.

What does the process look like? How does it differ from an in-person consult?

On this episode of Dentist Brian Candy, I walk you through the process of doing a virtual consult, explaining how we collect the data we need through the JetVC app onboarding process.

I share an example of a virtual consult for wisdom teeth extractions, describing what to do if the patient needs a radiograph and why I use a Sharpie to fill out paperwork for virtual consults.

Listen in for insight on avoiding choppy video during virtual consults and learn how JetVC automates emailing important information to patients immediately following their virtual consult.

Key Takeaways

How we collect data for a consult through the app onboarding process

The similarities and differences between an in-person and virtual consult

What to do if a virtual consult patient needs a radiograph

Example of how I do a virtual consult for wisdom teeth extractions

Why I use a Sharpie to fill out paperwork during a virtual consult

The device we use to initiate a virtual consult with patient

How to avoid choppy video during virtual consults

How JetVC sends an automated email to patients with pre-/post-op instructions

How we use JetVC to send patients required state narcotics information

Connect with Dr. Bryan McLelland

Dentist Brain Candy