Family legacy meets industry expertise at Austin Insurance, where the second generation of tow insurance specialists continues their father's tradition of hands-on, personalized service. Tyler and Todd Austin share how their father Rob built the business by actually visiting towing companies in person when competitors were simply mailing forms—a practice they proudly maintain today.
The brothers dive deep into the unique challenges facing today's towing professionals, from skyrocketing equipment costs to the shrinking pool of qualified drivers. They reveal troubling trends in the insurance market, including how some carriers now refuse to cover single-truck operations regardless of their safety record or years in business. This conversation offers rare insider perspective on how towing companies can navigate these challenges.
What separates this discussion from typical insurance talk is the practical, money-saving advice offered throughout. The Austins explain how smart documentation—from safety meeting sign-in sheets to comprehensive vehicle maintenance records—can dramatically improve your rates. They share a cautionary tale about a towing company hit by a tornado that discovered they had $40,000 in uninsured fencing, highlighting the importance of thorough coverage reviews.
Perhaps most valuable is their breakdown of essential coverages often overlooked by towing professionals: commercial auto liability, general liability, on-hook cargo, and garage keepers coverage form the foundation, but many operators miss critical protections like motor truck cargo coverage. They even warn how your social media posts might be undermining your insurance rates when underwriters spot potentially risky activities in your Facebook photos.
Ready to protect your towing business with insurance specialists who truly understand the industry? Contact Austin Insurance at 270-444-6818 or email austin_ins@wreckerins.com to learn how their decades of specialized experience can safeguard your operation.