This episode of Power Women of the Trades dives into the topic of imposter syndrome, especially as it relates to women leading and innovating within skilled trades like HVAC, plumbing, electrical, and construction. Host Heather Bargender sits down with Kailee McCrary, Director of Marketing for Quality Heating, Cooling, Plumbing & Electrical, to unpack the real-world challenges and victories of stepping into leadership roles at a young age in a male-dominated industry. From the early days of being questioned about her credentials to finding both internal and external validation, Kailee shares how mindset, mentorship, and team strategy have shaped her professional growth and people development journey.
Heather and Kailee spotlight the transformation that comes with being underestimated—how doubts, whether internal or from others, can actually drive determination. They talk candidly about facing self-doubt, learning to own your role regardless of your age or gender, and why making mistakes is part of growth in the trades. The conversation acknowledges the importance of company culture, supportive mentors, and peer groups that reinforce resilience and self-confidence. With authentic storytelling, they remind listeners that leadership doesn't require acting like anyone else and that team strategy and visibility matter at every career stage.
Listeners will pick up tactical advice on how to move past self-doubt, ways to seek accountability and positive feedback, and the impact of surrounding yourself with people who elevate and empower you. The episode is a must-listen for women at all career levels in the trades—those running the back office, field boots, or boardrooms—looking to claim ownership over their careers, lead through adversity, grow teams, and shift culture. Real stories, actionable insights, and a grounded, empowering tone make this a standout conversation.
Time Stamps: 0:00 - Special thanks to sponsors and partners 2:02 - Introduction: Addressing imposter syndrome in trades leadership 2:55 - Kailee’s journey: From social media coordinator to Director of Marketing 3:41 - Earning trust and proving decision-making skills as a young leader 4:45 - Heather on overcoming self-doubt and industry stereotypes 5:54 - Facing criticism and the power of persistence 7:27 - Always learning: The importance of ongoing growth and curiosity 8:18 - Building support systems: Team strategy and workplace culture 9:32 - Industry podcasts and mentorship as empowerment tools 10:17 - Role evolution, embracing new challenges and unknowns in leadership 11:47 - Fear of failure vs. missing out on opportunities 12:22 - Peer accountability, seeking reassurance, and avoiding isolation 13:33 - Closing thoughts: Shared experiences and encouragement
Meet Your Hosts: Cassie Pound is the co-owner of Quality Heating, Cooling & Plumbing in Tulsa, Oklahoma. Connect with her on LinkedIn.
Heather Bargender-Wavra has a broad expertise in the construction sector, focusing on specialized accounting and strategic business areas like HVAC, plumbing, and electrical systems. Reach out to her to see how she can support your business's growth and efficiency. Connect with Heather on LinkedIn
Special thanks to our sponsors for making the show possible:
Relentless Digital https://www.relentless-digital.com
Kee Hart Marketing https://keehartmarketing.com
Forrest Perry Marketing https://perrymarketing.com
Rilla www.Rilla.com
Make sure to follow us on all of our Power Women of the Trades social media accounts here:
Instagram: @powerwomenofthetradespodcast
LinkedIn: Power Women of the Trades Podcast
TikTok: powerwomenofthetrades
YouTube: @powerwomenofthetrades
Facebook: Power Women of the Trades Podcast
Listening on a desktop & can’t see the links? Just search for Power Women of the Trades in your favorite podcast player.
This episode was produced and brought to you by the Skilled Trades Syndicate @ServiceBusinessMasteryPodcast