Handling Difficult Conversations

From feasibility to strategy meetings, we all have to emerge from our cosy work persona to deliver that bad news of “I’m sorry we need to put the launch date back”. Working with suppliers and colleagues can be extremely challenging at this time so how can you prepare to be your most confident self and get the most from others in these meetings?

We break down the three key tools to handling them in the best way

• MINDSET
• ACTIVE LISTENING
• ACTION PLAN

Amy shares her coaching perspective of how to prepare through these three pillars and how important it is to listen to others to earn their respect to achieve that constructive outcome.

Lucy also shares a fascinating podcast of an American ICU Physician who now trains people in how to manage and deliver difficult conversations that could be of use to you, listen HERE

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See you next time!