116 A: Using Negotiation & Mediation Skills To Resolve Conflict | With Fred E. Jandt

In this episode of the NEGOTIATEx podcast, Fred E. Jandt—renowned author, educator, and conflict resolution expert—shares insights on negotiation, mediation, and intercultural communication. 

Drawing from decades of experience, Fred explores persistent myths about conflict, ethical concerns in transactional negotiation, and the cultural dynamics of “face” in diplomacy. He also underscores the shortcomings of avoidance and formal processes in today’s workplaces while highlighting mediation skills to be vital for managers. 

With practical wisdom from academia, government, and global diplomacy, Fred encourages leaders to embrace collaboration, challenge assumptions, and cultivate deeper, trust-based approaches to resolving disputes across diverse settings.