Kris welcomes “The Jens”, aka Jennifer House (CEO) and Jenni Grawvunder (COO) of Children’s Choice Preschool, to share the remarkable story behind their 12-center child care empire in San Diego County. What started as a nonprofit program with 25 children has grown into a thriving operation serving nearly 1,300 kids across 11 centers (with a 12th on the way) and supported by a team of over 300 staff.
From pet chickens to RV-based school openings, the Jens talk about blending practical business strategy with fun, managing both nonprofit and for-profit centers, building culture through grace and accountability, and how a vivid vision exercise helped reawaken their passion (and their animal sanctuary dreams). They also share some great advice on marketing, building a community, and not staying stuck as a leader.
Key Takeaways:
[8:24] The Jens join Kris from sunny San Diego.
[9:37] Jen House reflects on starting Children’s Choice in 1998 as a nonprofit with 25 children.
[10:11] They now operate 11 schools, with the 12th in escrow.
[11:27] Jenni G shares how she started as an aide in 2008 and worked her way up.
[12:28] The hilarious Yellow Pages story of how Jenni found her job and showed up with a posse.
[13:35] They now care for nearly 1,300 children and manage over 300 employees.
[14:25] The pet mascots of Children’s Choice.
[17:29] How a vivid vision exercise during a mastermind reignited Jen’s goals.
[18:08] Why events, parent engagement, and low ratios keep them nearly full.
[19:56] How they separate their nonprofit and for-profit businesses.
[22:55] Culture tips: give grace, hold accountability, and never stop training.
[23:51] Why adaptability has been key to their continued growth.
[24:05] Their dynamic: Jen is the visionary; Jenni is the implementer and numbers brain.
[26:34] Jenni recalls stepping up as a leader during COVID after Jen’s family loss.
[28:18] Jen reflects on shedding the nonprofit scarcity mindset and embracing self-worth.
[30:15] Their marketing strategy includes events, banners, mailers, and constant hustle.
[33:38] Why they gave up enrollment specialists and returned to director-led tours.
[36:02] Jenni’s personal journey of staying in California and building a life she never imagined.
[37:33] Their next move? An RV to launch school #12 on the road.
[39:12] The Jens share their fun facts, including chasing cows and running a puppet business.
Quotes:
“I told her, when I interviewed with her the first day, I said, ‘I’m gonna run one of your schools one day.’ And here I am.” — Jenni Grawvunder [11:43]
“You say give grace, but we also have to hold accountability.” — Jennifer House [23:13]
“Everything that we do, we learn from, we grow from, and who I am today is because of the things that I went through.” — Jennifer House [35:17]
“You’re always marketing. Even when you’re full, you keep marketing.” — Jennifer House [32:52]
Sponsored By:
ChildCare Education Institute (CCEI)
Use code CCSC5 to claim a free course!
Mentioned in This Episode:
Kris Murray
@iamkrismurray
The Child Care Success Company
The Child Care Success Academy
The Child Care Success Summit
Grow Your Center
Childcare Education Institute: Use code CDARenewal22 to get $100 off your renewal
LocaliQ
Trainual
Children’s Choice Preschool
Children’s Choice Academy