Today’s guest is Anuj Maniar, a principal at Deloitte specializing in financial services. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the dynamics of balancing customer expectations in channel strategy for financial institutions. Later, they discuss emerging AI use cases throughout the multichannel space, including after-call work in customer service. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
What Telecom Can Teach Other Sectors About AI Adoption - with Nadeem Saeed of Verizon
What GenAI Means for Life Sciences IT Leaders - with Steven Zhang of Deloitte
A Post-Pandemic Autopsy of Retail and eCommerce Challenges - with Poonam Goyal of Bloomberg Intelligence
Introducing 'The Trajectory': A Specific Editorial Focus on Power and Artificial General Intelligence - with Yoshua Bengio
AI in Pharmaceutical Supply Chains and Manufacturing - with Laks Pernenkil of Deloitte
Solving Insurance Inefficiencies with AI - with Sandee Suhrada and Karl Hersch of Deloitte
Prioritizing High-Quality Patient Experiences in Insurance Workflows - with Shane Bray of Blue Cross Blue Shield Louisiana
A User’s Guide to Out-of-the-Box Computer Vision Models - with Adam Burns of Intel
Breaking Boundaries with Generative AI - with Gianni Giacomelli of Genpact
Claims and Underwriting Trends in Personalized Insurance with AI - with Kelly Cusick and Michael Cline of Deloitte
AI Opportunities for Life Sciences R&D - with Andrew Bolt of Deloitte
Developing a Product Mindset in the AI-Driven Enterprise - with Jennifer Bradshaw and Arash Kamiar at NLP Logix
Generative AI for Healthcare - with Dr. Dan Elton of Mass General Brigham
Opportunities for AI in Private Equity - with Bhuvanesh Abrol of Deloitte
The Power of eConsent in Healthcare Workflows - with Melissa Easy and Vinita Navadgi of IQVIA
Automation and Beyond for Sales and Marketing in Life Sciences - with Mark Miller of Deloitte
Innovation and Storytelling in Real Estate - with John D’Angelo of Deloitte
Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan
Creativity and Constraints: A Framework for Responsible Generative AI - with Sreekanth Menon of Genpact
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