Today’s guest is Anuj Maniar, a principal at Deloitte specializing in financial services. He joins Emerj CEO and Head of Research Daniel Faggella on today’s podcast to discuss the dynamics of balancing customer expectations in channel strategy for financial institutions. Later, they discuss emerging AI use cases throughout the multichannel space, including after-call work in customer service. This episode is sponsored by Deloitte. Learn how brands work with Emerj and other Emerj Media options at emerj.com/ad1.
The Implications of Generative AI on Investment Banking - with Andrea Haskell and Val Srinivas of Deloitte
The Benefits of AI-Enhanced Developer Workflows - with Jason Wells of Pattern
Generative AI Approaches for eCommerce and Retail Fraud - with Srihari Govindarajan of Paypal
New Approaches to AI in Patient Experiences - with Dan Buckland of Duke University Health Systems
AI’s Impact on the Drug Targeting Process - with Ramesh Durvasula of Lilly
How to Think of the Future of Finserv in the Age of GenAI - with Marco Argenti of Goldman Sachs
Solving Software Developer Challenges with AI - with Tsavo Knott of Pieces
Decreasing Friction in the Patient Experience with AI - with Leonardo Lambert of Corti
What Large Language Models Mean for Lawyers - with Danny Tobey and Bennett Borden of DLA Piper
Building a Data-Driven Go-To-Market Engine in Retail - with Michael Tambe of Amazon
[AI Futures] Dataiku's CEO on "Growing Up in a GenAI World" - with Florian Douetteau
Looking into Our GenAI Future Across Industries - with Carm Taglienti of Insight
Looking at Refund and Loyalty Programs in Retail From a Data Perspective - with Jeff Otto of Riskified
Looking at Insurance Challenges from a Telecom Perspective - with Haden Kirkpatrick of State Farm
The Essentials on the Digital Transformation of the Automotive Industry - with Don McGuire of Qualcomm
[Beyond GPU] Finding ROI for AI at the Edge - with Gordon Wilson of Rain
[AI Futures] What is Life Like When the Internet is “Generative”? - with Mark Surman of the Mozilla Foundation
The Impact of Generative AI on Healthcare - with Heather Lane of Athenahealth
[Beyond GPU] A Closer Look at Manufacturing Challenges for Computer Vision - with Peter Tu of GE Research
AI Solutions for R&D Challenges in Life Sciences - with Ramesh Durvasula of Eli Lilly
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