Leading When You Don’t Know Everything

Do think leaders need to know at least as much as their direct reports? Or do you doubt how leaders can make critical decisions without full information. Then this week’s show is for you. John Murphey, former CEO of Bell Helicopter and my guest for this week, has been in the leadership seat under trying circumstances. When he took over as CEO, the company was loosing money, customers were very unhappy, he had major surgery and 9/11 happened – all in the space of about 30 days. How do you lead with confidence and integrity under those conditions when you are not in your comfort zone? We will talk about how John led when he didn’t have all the answers, what he said to the organization, how he gained credibility, how he built his team and how he made decisions.