Episode 253: The reemergence of self-serve and IBA with Marc Tyndale

In this episode of Wash Talk: The Carwash Podcast, host Rich DiPaolo welcomes Marc Tyndale, director of strategic partnerships at Kleen-Rite Corp., to explore the evolving role of self-serve and in-bay automatic washes in today’s competitive market. Tyndale discusses the current state of these segments, the steps operators can take to enhance customer experiences and how modern payment options are shaping their future. He also shares insights on why these formats can be attractive entry points for new investors, common capital considerations operators may overlook, and how owners can boost revenues through upgrades and improvements. Looking ahead, Tyndale outlines the role self-serve and in-bay washes may play over the next decade as the industry continues to grow and adapt.