Tactical Communications: Using questions and interrupting to communicate more effectively

Communication is a critical skill to lead people. However, we rarely get advice on how to do two aspects of communication effectively: Handle difficult, loaded or leading questions and interrupt a long-winded or off-point speakers to bring a discussion back on track. Our guest today says we should use all questions as an opportunity to tell our story, promote an agenda and get the outcome we need by using bridging techniques. She will show us how to use bridging to handle tough questions and how to anticipate bridging in others to interrupt other speakers politely and return the focus of a conversation back to the issue at hand. Tune in to learn techniques for doing both and improve your communication as well.