In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.
What will be covered:
- The impact of training on leaders' ability to navigate uncomfortable conversations
- The key mistakes leaders make in communication and conflict resolution
- Strategies for coaching task-oriented leaders to embrace emotional aspects of conflict resolution
Contact ANI
Request A Customized Workshop For Your Company: https://www.americannegotiationinstitute.com/services/workshops/
Follow Kwame Christian on LinkedIn: https://www.linkedin.com/in/kwamechristian/
The Ultimate Negotiation Guide: https://www.americannegotiationinstitute.com/guides/ultimate-negotiation-guide/
Click here to buy your copy of How To Have Difficult Conversations About Race!: https://www.amazon.com/Have-Difficult-Conversations-About-Race/dp/1637741308/ref=pd_%5B%E2%80%A6%5Df0bc9774-7975-448b-bde1-094cab455adb&pd_rd_i=1637741308&psc=1
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!: https://www.amazon.com/Finding-Confidence-Conflict-Negotiate-Anything/dp/0578413736/ref=sr_1_1?crid=2PSW69L6ABTK&keywords=finding+confidence+in+conflict&qid=1667317257&qu=eyJxc2MiOiIwLjQyIiwicXNhIjoiMC4xNCIsInFzcCI6IjAuMjMifQ%3D%3D&sprefix=finding+confidence+in+conflic%2Caps%2C69&sr=8-1
It’s My Birthday! Can You Help With Something?
Building Trust and Connection in Negotiation: Lessons from Kasia Jagodzinska
Kent Plunkett, CEO of Salary.com, on Tackling Pay Equity: What You Need to Know
Kwame Christian on Building Inclusive Negotiation Strategies at GCP
Navigating the New World of NIL Deals with Chimdi Chekwa
Negotiation Top Tips: How to Use Curiosity to Improve Negotiation
Jade Davis on Becoming a Persuasive Leader
Boosting Tech Sales Success: Resilience and Confidence with Jill Fratianne
How Mental Health Impacts Negotiation Success: Insights from Nidhi Tewari
Mastering Real Estate Negotiations with Nikko Santo Pietro
The Future of Customer Service: Expert Tips from Blake Morgan
Salary Negotiation with Ben Cook: Win Your Worth
PRACTICE SESSION: How to Negotiate With Narcissists with Rebecca Zung
Mastering Negotiations with Narcissists: Insights from Rebecca Zung
The Power of Negotiation in Business and Life - Featuring Krista Russell
Mastering Difficult Conversations: David Dye's Tips on Workplace Conflict
Building Trust in Negotiations: Keld Jensen's Scandinavian Perspective
Do Well and Do Good: Brian Gottlieb on Mission-Driven Business
Anne Chow on Leading Bigger
Streamlining Digital Negotiations: Olga Mack’s Expertise on Legal Tech
Create your
podcast in
minutes
It is Free
Reaching your Goals
Chief Change Officer
The Ken Coleman Show
What It’s Like To Be...
The Cardone Zone