Change Happens Chapter 12: Communicating Change

In this episode, I share a story of how a leader I reported to DID NOT communicate a major change in the organization, and how it created frustration and destroyed trust. I also share a story about a time I was a leader responsible for communicating a major change - and how I handled it.

This episode is part 12 of a 15 part series I recorded with my husband Mack Story on our book, "Change Happens: Leading Yourself and Others through Change."