Scott Abbott, CEO of Five Star Franchising

Today’s guest is the CEO of Five Star Franchising, Mr. Scott Abbott. Five Star Franchising is holding company of home services businesses which focuses on bringing systems, technology, branding, and training to portfolio brands. In this episode we get into many topics including mindset, personal and professional development, how the customer journey has changed and some of the tools and strategies you have found to acquire customers, how to gain a competitive edge through technology, automation and much more. Join our text community with feedback or guest recommendations: www.voxie.com/modrnbusiness Register for Springboard Event for Emerging Franchisors - September 21-23 (online in the virtual [Re-Launch] PODS): www.franchisors.com Audio Engineer: Ben Kliever Ben@modrnbusiness.com