121: The Transformation Economy (and Why Experiences Aren’t Enough Anymore)

The economy has shifted. It’s no longer enough to sell services or even experiences. Today’s clients want to walk away changed.

In this episode, I’m taking you inside a glass-of-wine conversation I had with my dad (a college professor of Travel & Tourism) about Pine & Gilmore’s famous book The Experience Economy — and how that idea has evolved into what we now call the Transformation Economy.

We’ll explore:

• The evolution of economies: from commodities → goods → services → experiences → transformations
• The psychology behind why clients are craving change now more than ever
• The Starbucks Pumpkin Spice Latte test (and why it’s really about identity)
• What this shift means for the wedding industry — and how you can position your business around the transformation you deliver

The Transformation Economy isn’t coming — it’s already here. And if you can show the real, lasting change you create, you won’t just stand out… you’ll thrive.