The first of our special midweek podcasts during the COVID-19 pandemic looks at Airbnb. Cory explores the company's decision to give guests full refunds on trips that had to be cancelled because of travel restrictions during the crisis.
Please reach out to tom@theinformation.com if this situation has happened to you if you have any thoughts as a guest or host.
Background Reading:
Airbnb’s Longstanding Ties to Hosts Frayed by Crisis
The Information's 411 — AR You Not Entertained?
The Information's 411 — Myths and Origins
The Information's 411 — HBO Appomattox
The Information's 411 — Finding Humanity in (HBO's) Silicon Valley
[BONUS EPISODE] The Information's 411 — Why IPOs Aren't One-Size-Fits-All
[BONUS EPISODE] The Information's 411 — Why Instacart's Apoorva Mehta is Leaning in on Advertising
[BONUS EPISODE] The Information's 411 — Fidji Simo
The Information's 411 — Trump's Secret Trade Crackdown
The Information’s 411 — God-Zillow
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