Jacqueline Whitmore: ...that good etiquette will make your life much easier

Our guest is Jacqueline Whitmore, one of the foremost experts on etiquette in the world today and author of "Poised for Success: Mastering the Qualities That Distinguish Outstanding Professionals".  In this episode, we talk about business etiquette, how to approach uncomfortable situations, how to make small talk, how social media has impacted our in-person interactions, and much more.  You can learn more about her at https://etiquetteexpert.com/.