Ashvin Vaidyanathan is the Chief Customer Officer at Gainsight - the Customer Success Company. In his role, Ashvin manages the Customer Success, Professional Services and Technical Support teams. Ashvin is also the author of the industry’s first handbook for CS Professionals: The Customer Success Professional's Handbook: How to Thrive in One of the World's Fastest Growing Careers―While Driving Growth For Your Company.
https://www.linkedin.com/in/ashvinvaidyanathan/