EP 271: Brand-Building Is More Important Than Ever

This weekend, I spent money at my local brewery because I want to support them as they try to keep their workers employed. I spent money at a local cafe. And I spent money at Whole Foods, which might be a big corporation but one that does a helluva lot of good for its workers and our local economy.

These brands are really important to me. They represent my home, my friends, and the world that I want to live in. I value their presence and I want to see them thrive.

They've worked hard to build brands that truly connect with people.

The small business owners we support at The What Works Network are doing the same. We asked 4 of them to share how they approach brand-building and what they've done to create a genuine connection between how they show up and the people they care about.

Now, I want to let you know that each of these contributions was recorded before the outbreak had fully hit North America. But I think sharing them with you and inviting you to think about how you want to approach your own brand-building is more important than ever.

You'll hear from Layla Pomper from Process-Driven, Lou Blaser from Second Breaks, Julie O'Hara from Hearts & Brains Consulting, and Margy Thomas from ScholarShape.

Let's get into it!

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