Nick Sinclair: Founder of TOA Global Servicing 600+ Firms Worldwide

In this episode, Rory and Managing Director at Arrowroot Family Office, Mark McCarron, are joined by Nick Sinclair, the founder of TOA Global. TOA Global is an outsourcing business that is 100% dedicated to serving accounting firms. They work with over 600 accounting firms globally, providing them with exceptional, highly-skilled offshore industry professionals at around a 70% cost saving. Nick identifies how communication and the large supply of accountants coming out of university make the Philippines an ideal location for offshoring accountants. He also emphasizes the importance of leadership, proper pay, office culture, and mentorship related to employee retention and attracting talent. With today’s growing influx of VC money from the $50 Million Series B round for startup Vic.ai to the $100 Million Round by Jeff Bezos in Pilot, Nick advises small and midsize accounting firms to “double down on the client experience.” Despite technology’s advancements, accountants will always be needed because clients still desire an expert opinion; therefore, it is imperative to keep the client journey seamless and use technology as an enabler. Nick also touches on key strategies for talent acquisition, the focus on adding value to a client through financial planning, and much more. Don’t miss out on these key insights as well as Nick’s outlook on the future of the profession. Listen to the episode now!