PTB 256: How to deal with aggressive people

Someone recently asked the Reddit community why people are rude, loud, and aggressive towards frontline employees in retail, food, and service industries. By far the most common answer was because they felt like it got results. You've likely run across this person at some point in your life and may even have this person in your work environment today. 

 

Highlights include:

• Tips to deal with aggressive people
• Other things to do
• Tips to deal with aggressive customers

 

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