086: Michael Keating | How to Optimize Human 2 Human Conversations

For Michael Keating, vulnerability is not a weakness, but a sign of being human. This is specifically an important reminder for leaders who often put themselves in an impossible position to not commit mistakes and hide their vulnerability. Committing mistakes and being vulnerable are actually key ingredients to an authentic and caring leadership, to which Michael has his “10 C’s” as his model. He joins us today to discuss these topics that improve our overall communication with others.

Tune in! Let’s get right into the episode and learn how to optimize human-to-human conversations!

In this Episode:

[00:01 - 05:49] Opening Segment

• Boost your EQ by 10% and your sales by 20%!
• Free e-course link below
• I introduce and welcome Michael Keating
• His fascination with human relations and communication

[05:50 - 11:54] Recognition

• The general purpose of communication according to Michael
• He talks about his humble beginnings as a human relations expert
• The same basic needs of all humans for Michael

[11:55- 19:34] Resonance

• How to resonate better with other people
• Psychological safety
• Intimacy
• Instincts
• The best kind of connection according to Michael
• Listen to Michael’s 10 C’s of a caring leadership

[19:35 - 28:59] Relations

• The common mistakes that leaders commit
• Why vulnerability is not a weakness
• Michael explains
• How leaders can ask better questions

[29:00 - 35:44] Best Communicator

• The conversation that left you with the most impact
• Conversation with yourself
• What communication skill would you have wanted to learn sooner?
• Listening to the answer of another person
• Understanding that your own biases are dangerous
• The best communicator you know
• It should be yourself
• Michael’s tips to be a good communicator

[35:45 - 37:31] Closing Segment

• How to find Michael
• Links below
• Final words from me

Tweetable Quotes:

“Even the language of the face is universal because we all have faces and so we can communicate on that very basic level.” - Michael Keating

“The best conversation is when you don’t really have any expectations.” - Michael Keating

Resources Mentioned:

• FREE e-course to master body language and micro-expressions to boost your EQ by 10% and sales by 20%. Check it out here.

Email michaelthomaskeating@icloud.com to connect with Michael or check out his LinkedIn and website.

You can connect with me on LinkedIn, Twitter, Instagram, and Facebook. Join The Communication Nation and learn from others in the community. Feel free to email me at gregrice79@yahoo.com, I’d love to hear from you!

Want more help with your digital marketing? Go to my website https://gregjrice.com/inflection/ and let’s have a conversation.

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