Episode 347: On Crisis Reports Mini-series, #1: The State of Equity in Crisis Lines in Canada.

In this powerful episode of DCO Discourse, Vijay starts a new mini-series entitled "Crisis Reports", looking at current literature in the sector. This installment, we look at a paper entitled "Enhancing Equity on Crisis Lines: Understanding the Background, Practices, and Learning Needs of Responders in Canada".
How well do responders handle crises involving mental health concerns like anxiety, depression, and suicidal thoughts? What gaps exist in their ability to support marginalized groups such as Black communities, Indigenous peoples, and 2SLGBTQIA+ individuals? Tune in as we discuss the importance of cultural humility, the role of training, and the resources needed to improve support for these critical populations.
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