Brightpearl is the omnichannel retail management system that puts your orders, inventory, financials, POS and CRM in one place. Our host and CEO, Nick Trueman, caught up with Brightpearl's CEO, Derek O'Carroll.
When Derek O'Carroll joined Brightpearl three years ago, he took on the biggest risk any CEO can take - a turnaround. Since taking the helm as CEO, Derek has led the retail operations platform from stagnant growth to more than $12 million in revenue, nearly 1,400 customers worldwide, and managing more than $3 billion in orders. Shortlisted for CEO of the Year at the Digital Masters Awards in 2018, the father-of-two is now recognized globally as a retail expert.
In this podcast episode, Nick dug into Derek's expert advice on growing a store, what sort of technology infrastructure you to really hammer home a good customer journey and some of the challenges retailers face today.
To learn more, check out their website: https://www.brightpearl.com
Support the show (https://www.facebook.com/groups/WinningWithShopify/)
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Bonus Episode - Make More Sales With SMS - Special Guest, Ira From Message Whiz
Ep 5: Nailing It For Your Customers with American Provenance
Ep 4: Nailing It For Your Customer with Vortic Watch Company
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Ep 3: Nailing It For Your Customers - Top 10 Things Customers Hate
Ep 2: Nailing It For Your Customers with Dan Greef of Deliciously Guilt Free
Ep 1: Getting Great Products - Nailing It For Your Customers
Ep 4 - Building a Killer Shopify Store, With The eCommerce Podcast
Ep 3 - Building a Killer Shopify Store, With Shopify store Kindred Bravely
Ep 2 - Building a Killer Shopify Store, With High Converting Landing Pages
Ep 1 - Building a Killer Shopify Store with Special Guest Evestar
Bonus Episode - Ecommerce 2021 Highlights So Far, With Brightpearl & Trustpilot
Ep5 - The Jackpot - Grow & Sell Your Store / Ecommerce Business
Ep4 - Top 7 Time Management Musts For A Profitable Ecommerce Store Owner
Ep3 - Interview an Ecommerce Legend, Jared Mitchell
Ep2 - 5 Numbers You MUST Know If You Want Your Store To Succeed!
Ep1 - Growing Your Ecommerce Business With The Right Business Tools
Ep3 - Automate to Scale --> Exclusive Interview with Joe from Honour
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