#121 Pain Funnel

An ambitious plan to help people goes off the rails, and a man from Florida tries to fix things the only way he knows how: with prank phone calls.

Further reading:
Cat Ferguson's reporting on Google and Rehab (The Verge) - Part I
Cat Ferguson's reporting on Google and Rehab (The Verge) - Part II
David Segal's series on the business around addiction (New York Times)
Ryan Hampton's American Fix: Inside the Opioid Addiction Crisis
Palm Beach Post's Reporting on the Sober Home Crisis