EP09 - ROI Rant

In this podcast, Justin Esgar and Eric Anthony discuss the benefits of outsourcing tasks to vendors as an MSP. They argue that MSPs should focus on their core competencies and outsource tasks that are not essential to their business. This can free up MSPs to spend more time on tasks that are more valuable to their clients, such as providing technical support and managing IT infrastructure.

The podcast also discusses how to choose a vendor. Esgar and Anthony recommend that MSPs do their research and ask for references before making a decision. They also suggest that MSPs create a checklist of criteria that they use to evaluate vendors.

Here are some of the benefits of outsourcing that are discussed in the podcast:

Increased efficiency: Outsourcing can help MSPs to increase their efficiency by freeing up their staff to focus on more important tasks.Reduced costs: Outsourcing can help MSPs to reduce their costs by eliminating the need to hire and train staff to perform tasks that can be outsourced.Access to specialized expertise: Outsourcing can help MSPs to access specialized expertise that they may not have in-house.Improved focus on core competencies: Outsourcing can help MSPs to improve their focus on their core competencies by allowing them to outsource tasks that are not essential to their business.

Here are some of the challenges of outsourcing that are discussed in the podcast:

Finding a reliable and trustworthy vendor: It is important for MSPs to find a reliable and trustworthy vendor when outsourcing tasks.Communicating effectively with vendors: It is important for MSPs to communicate effectively with vendors in order to ensure that their expectations are met.Managing vendor relationships: It is important for MSPs to manage vendor relationships in order to ensure that they are getting the best possible service.

Overall, outsourcing can be a valuable tool for MSPs. However, it is important to do your research and choose a vendor carefully in order to avoid any potential problems.