How to Run a Dealership Like a $10B Company: Secrets of a Lithia Motors GM | Ric Saatzer, General Manager of BMW of Minnetonka

2025-01-30

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Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager.This episode of the Car Dealership Guy Podcast is brought to you by:1. Mia - Your 24/7 AI receptionist who speaks like a human, not a robot. No more "press 1" - just natural...

This episode of the Car Dealership Guy Podcast is brought to you by:

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Topics:

00:19 What was Ric's early career journey like?

01:28 How did Ric transition to a service advisor role?

03:30 How did positive influences impact Ric's career?

05:27 What challenges do service advisors face?