If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Research is Boring and No One Reads It, we knew we had to chat with her.
Caitria has made sure research is heard, absorbed, and utilized in companies like Airbnb and Facebook before moving on to her current role as a Staff UX Researcher at Google. She shared tips on how to make research reports fun, storing insights so they’re used more often, and how she makes the whole process easier for herself and her team.
# 26 - Cross Cultural Research in Action with Elsa Ho
# 25 - Why Participants Participate in User Research with Brittany Rutherford of User Interviews
#24 - What's in a Name? Building Custom Research Programs that Stick with Vicki Tollemache
#23 - How to Interview Customers Continuously with Teresa Torres of Product Talk
#22 - Stop Freaking Out About the Evils of Personas with Andy Budd of Clearleft
#21 - Why Surveys [Almost Always] Suck with Erika Hall of Mule Design
#20 - Why Being Wrong is Right with Alec Levin of Learners
#19 - What UX Researchers Can Learn From Children with Noam Segal of Wealthfront
#18 - Juggling Hardware and Software (and Service Design) Research with Susan Rice of Toast
#17 - Is It Ok To Recline Your Seat On An Airplane? with Bob Saris of User Interviews
#16 - How to Facilitate User Research in Any Team with Nicola Rushton
#15 - Starting a ResearchOps Practice with Kate Towsey
#14 - How to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap
#13 - Make Qualitative Research Your Competitive Marketing Advantage with Katelyn Bourgoin
#12 - Essential Times for Qualitative Research With Shipra Kayan
#11 - Integrating Research Faster with John Cutler
#10 - Give Us Your Feedback and Reviews (Retro #1) - with Erin & JH
#9 - Running Amazing Remote UX Research Sessions with Sonya Badigian
#8 - Continuously Delivering and Discovering with James Aylward of Pluralsight
#7 - Making User Testing Fast, Fun, and Accessible with Laura Powell
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