#299: Why You Should Ask Your Clients For Feedback After Every Single Project | The Infinite Clients Series

2024-03-12

If you're an obsessive learner (or ADHD) like me, there's probably a long list of new things you've learned and implemented as a freelancer over the past year.Maybe you've set up that rock-solid client contract, nailed down an onboarding process that's smooth as butter, or started following those essential tips for staying top-of-mind with clients without driving them or yourself crazy.Or perhaps you've been working on your project management skills to keep all your ducks in a row or taken a page out of Michael Janda's playbook to become...

If you're an obsessive learner (or ADHD) like me, there's probably a long list of new things you've learned and implemented as a freelancer over the past year.

Maybe you've set up that rock-solid client contract, nailed down an onboarding process that's smooth as butter, or started following those essential tips for staying top-of-mind with clients without driving them or yourself crazy.

Or perhaps you've been working on your project management skills to keep all your ducks in a row or taken a page out of Michael Janda's playbook to become someone people just can't help but like.

And let's not forget about setting those boundaries to keep things professional and sane.

But here's the kicker: doing all these things isn't the end of the road.

It's not about ticking boxes and moving on. The real magic happens when you stop and ask yourself...

"Is all this stuff actually making a difference to my clients?
"Am I getting better at this?"

That's what keeps the wheel turning and what makes you better month after month, year after year.

Now, when most freelancers wrap up a project, it's usually a quick "thanks and goodbye" deal. Maybe you're a bit more proactive and ask for a referral, but I bet asking for feedback isn't high on your list.

It might be because you don't know you should, or maybe you're just scared of what your clients might say. And hey, that's totally understandable.

But here's the problem: not asking for feedback is a missed opportunity.

Sure, "asking clients for feedback" doesn't sound as flashy as "marketing" or "client acquisition," but by the time we're done here, you'll see it in a new light.

Feedback can be your secret weapon. It's not just about finding out what you're doing right or wrong; it's about showing your clients that you care, and that you're committed to being the best you can be.

So, even though it might seem scary or unexciting, collecting and using feedback can reshape how everything in your business is done.

In this week's episode, I give you specific questions to ask your clients at the end of every single project. THIS will forever change how you spot weak points and make improvements on the most important things.

In this episode you’ll discover: