Mary Lynn Fayoumi, President and CEO of HR Source, brings a wealth of insight on how leaders can retain top talent in today’s evolving workplace. She reminds us that retaining great people isn’t about copying broad strategies—it’s about staying curious, asking the right questions, and creating personalized solutions that match each team and organization. From conducting spot surveys to simply checking in with employees more intentionally, Mary Lynn offers thoughtful ways to listen, learn, and respond. She encourages us to shift from reactio...
Mary Lynn Fayoumi, President and CEO of HR Source, brings a wealth of insight on how leaders can retain top talent in today’s evolving workplace. She reminds us that retaining great people isn’t about copying broad strategies—it’s about staying curious, asking the right questions, and creating personalized solutions that match each team and organization. From conducting spot surveys to simply checking in with employees more intentionally, Mary Lynn offers thoughtful ways to listen, learn, and respond. She encourages us to shift from reactionary fixes to ongoing processes rooted in empathy, flexibility, and real communication. Retention isn't one-size-fits-all—it's a journey that takes clarity, courage, and consistent attention.
Highlights
- Retention Starts with Listening – Learn how tuning in regularly, not just annually, makes a measurable difference in engagement.
- There’s No One-Size-Fits-All – Discover why tailored approaches beat standardized policies every time.
- Recognition Drives Loyalty – Explore how specific, timely appreciation helps employees feel truly valued.
- Act on What You Learn – Understand why collecting feedback is only half the job—responding is what builds trust.
- Make Culture Intentional – Find out how leaders can foster connection and inclusion in the new work environment.
About the Guest:
Mary Lynn Fayoumi, CAE, SPHR, SHRM-SCP is the President and CEO of HR Source, a Chicago-based employers’ association with over 1200 member organizations. She is a highly respected speaker, prolific writer, facilitator, advisor and an accepted authority on organizational issues including workplace culture, employment trends, people management and leadership. Countless organizations and their teams have benefited from her expertise during her twenty-nine years at the Association.
Mary Lynn is a summa cum laude graduate of the University of Iowa with a Bachelor’s of Business Administration in Industrial Relations/Human Resources. She holds an MBA with Honors from the Thunderbird School of Global Management. In addition to serving HR Source’s 1200 member organizations, she volunteers on several business association and charitable boards and advisory councils.
Although the line between Mary Lynn’s personal and professional life is almost non-existent, she manages to find time to be a mother, a sister, a friend, a mentor, a Hawkeye, a yogi, a world traveler, a researcher and a pop-culture fan.
https://www.hrsource.org/maimis/
About the Host:
Amy L. Riley is an internationally renowned speaker, author and consultant. She has over 2 decades of experience developing leaders at all levels. Her clients include Cisco Systems, Deloitte and Barclays.
As a trusted leadership coach and consultant, Amy has worked with hundreds of leaders one-on-one, and thousands more as part of a group, to fully step into their leadership, create amazing teams and achieve extraordinary results.
Amy’s most popular keynote speeches are:
- The Courage of a Leader: The Power of a Leadership Legacy
- The Courage of a Leader: Create a Competitive Advantage with Sustainable, Results-Producing Cross-System Collaboration
- The Courage of a Leader: Accelerate Trust with Your Team, Customers and Community
- The Courage of a Leader: How to Build a Happy and Successful Hybrid Team
Her new book is a #1 international best-seller and is entitled, The Courage of a Leader: How to Inspire, Engage and Get Extraordinary Results.
www.courageofaleader.com
https://www.linkedin.com/in/amyshoopriley/
Links mentioned in the episode
The Changing Definition of the Workplace, the workplace is no longer about the place:
https://www.dailyherald.com/business/20220309/the-changing-definition-of-the-workplace
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Mentioned in this episode:
The Inspire Your Team to Greatness assessment (The Courage Assessment)
https://courageofaleader.com/inspireyourteam/
