220. Can ChatGPT Write Your Employee Handbook? Why It’s Risky with Bryan Driscoll

2025-04-01

In this episode of World’s Greatest Boss, Jackie Koch dives into the complexities of using AI in HR practices with Bryan Driscoll, a former employment attorney turned HR consultant. With AI tools like ChatGPT becoming increasingly popular for tasks like writing employee handbooks and screening job applicants, it’s crucial to understand where AI can be helpful and where it poses significant risks—especially from a legal perspective.Bryan shares insights on the legal ramifications of using AI in hiring, the diffe...

In this episode of World’s Greatest Boss, Jackie Koch dives into the complexities of using AI in HR practices with Bryan Driscoll, a former employment attorney turned HR consultant. With AI tools like ChatGPT becoming increasingly popular for tasks like writing employee handbooks and screening job applicants, it’s crucial to understand where AI can be helpful and where it poses significant risks—especially from a legal perspective.

Bryan shares insights on the legal ramifications of using AI in hiring, the difference between AI and automation, and why relying on AI for employment decisions can lead to compliance issues. He explains how the EEOC holds companies accountable for discrimination caused by AI and why small businesses need to be extra cautious when using AI-driven hiring tools. Bryan also touches on the importance of human judgment in screening resumes and navigating complex employee issues.

From hiring challenges to managing workforce behavior, Jackie and Bryan discuss practical advice for using AI responsibly and avoiding common pitfalls. Bryan also shares tips on keeping employee handbooks compliant, especially when dealing with multi-state workforces.

What You’ll Hear in This Episode:

[00:00] Intro: Risks of using AI in HR practices

[01:50] Bryan Driscoll’s perspective on AI in the workplace

[02:56] Legal risks of using ChatGPT for compliance and HR issues

[05:28] Defining AI vs. automation in HR

[07:18] Examples of AI-driven hiring and potential discrimination risks

[08:41] Jackie’s real-world experience with AI tools in recruiting

[10:34] Challenges of using AI to hire generalists in small businesses

[12:40] The importance of auditing AI-driven hiring processes

[13:19] Risks of using AI to manage workforce issues and employee behavior

[14:22] Why creating employee handbooks with AI can lead to compliance failures

[17:22] Why employees are more knowledgeable about their rights today