Ep138: Lessons on Safety II in practice, from Erik Hollnagel

Many of you will know Professor Erik Hollnagel. Erik said he doesn’t like long introductions, so I'll do it in the intro here before the actual interview. Erik is Senior Professor of Patient Safety at the University of Jönköping, Sweden. You may have heard of Erik from his prolific writing, with well knows books including Safety I and Safety II, the Past and Future of Safety Management, and Resilience Engineering, Concepts and Precepts.
He is here not because I am a believer, but as Erik so simply tell us, because it makes sense.