Charities and ChatGPT

Lucinda and Russ are joined by Jonathan Chevallier, chief executive of Charity Digital, and Angus Gregory, chief executive of Biomni, to talk about how the arrival of low-cost natural language AI tools has opened up opportunities for the voluntary sector.

Jonathan outlines how ChatGPT could enable charities to deliver services more quickly and cheaply, from improving fundraising campaigns to content generation and information dissemination. He cites examples of charities which are already using AI solutions, including the Brain Tumour Charity, Unicef and Age UK.

Angus explains how Biomni’s CharityBot uses language models to access information and carry out repetitive tasks, freeing up human resources for more complex work. He describes how conversational interactions enabled by AI tools help to increase accessibility of charities’ services, enabling them to identify users’ needs through their early engagement with online resources and refine their offering accordingly.

Also in the episode, Russ gives his assessment of the Charity Commission’s leadership as chair Orlando Fraser completes his first year in post.

Do you have stories of people whose lives have been transformed for the better thanks to your charity? If so, we’d like to hear them! All it takes is a short voice message to be featured on this podcast. Email lucinda.rouse@haymarket.com for further information.

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