#100 Why it is easier to get a no than a yes

Chris Voss is a Masterclass presenter and former FBI negotiator. David heard an interview with him and the guy had some very interesting approaches to managing situations that are highly counter intuitive but has the experience to back up having implemented them at the highest level (think state terrorism hijacking negotiations).

In this episode, David goes through just one of his concepts about how we ask questions and whether it would help us become more effective communicators when we present.