How I AI: How to build a knowledge agent that answers every 101 question - so you don’t have to

**Join the AI Agent Bootcamp here: https://www.inventium.ai/learnvirtually-agents**

There's a question you've answered a hundred times before. You know the one. Someone pings you, you stop what you're doing, dig through a document or two, and type out the same response you've typed a dozen times this month. It doesn't feel catastrophic in the moment, but across a week it quietly eats hours.

A knowledge agent is built for exactly this problem. It holds the information so you don't have to be the one constantly retrieving it.

In this How I AI episode, Neo and I unpack what a knowledge agent is, how it works, and how to build one that actually saves you time, whether you're fielding questions solo or trying to help a whole team self-serve.

How I AI is a special series within How I Work where Neo and I explore how high performers are using AI at work to boost productivity, make better decisions and reduce overwhelm.

What you'll learn:

• What a knowledge agent actually is and how it differs from other agents

• The kinds of questions and roles that benefit most from one

• How to share a knowledge agent across a team without creating problems

• What makes knowledge good (or bad) for an agent to work from

• The three things you need to set up a knowledge agent properly

• Practical AI tools for productivity and focus

• Real-world AI workflows used by high performers

• How to use AI at work without burning out

• Smart shortcuts for managing time and mental load

Connect with Neo Aplin on LinkedIn (https://www.linkedin.com/in/neoaplin/) and via inventium.ai (https://inventium.ai), where he leads Inventium's AI training and upskilling work with organisations and teams.

My latest book The Energy Game is out on July 7, 2026. You can order a copy here: https://amzn.to/48ID29M

Connect with me on the socials: Linkedin (https://www.linkedin.com/in/amanthaimber)

Instagram (https://www.instagram.com/amanthai)

If you are looking for more tips to improve the way you work and live, I write a weekly newsletter where I share practical and simple to apply tips to improve your life. You can sign up for that at https://amantha.substack.com/

Visit https://www.amantha.com/podcast for full show notes from all episodes.

Get in touch at amantha@inventium.com.au

Credits:

Host: Amantha Imber

Sound Engineer: Martin Imber

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