Experiences of virtual emergency operations centres - COVID-19 pandemic in Canada - C. Dumbeck

The aim of our research was to learn and discuss the personal experiences of Canadian emergency management professionals working in a VEOC environment during the COVID-19. The main research questions were:
1. What are emergency management professionals’ personal experiences of working in a VEOC environment during the COVID-19 pandemic response?
2. What are the benefits and challenges emergency management professionals experienced working in a VEOC environment?
3. What lessons for VEOC planning, preparedness, and operations are available from these reflections on the COVID-19 response?