Episode 73 | Leading in a Crisis - with Carl Courtney

Our guest is seasoned crisis management specialist Carl Courtney of Hard Rain. Carl has 40 years of leadership experience, having set up his first business at the age of 20. He shares insights into leading companies through a crisis that has the potential to devastate their business.

We talk about the do’s and don’ts when the crisis spotlight falls on the leadership team. We cover how to avoid it escalating and causing significant disruption, financial and reputational loss.

We discuss:

✔️The best crisis strategy to adopt

✔️How to prepare in advance to mitigate reputational damage

✔️The importance of trust and relationships at such a crucial time

✔️The role of social media in inflaming a situation

✔️How to reduce the problem before it becomes a disaster

✔️What businesses need to do to reduce the problem before it emerges

 

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