Kate DeGon is the Founder and CEO at Changesync. She’s a prosci certified management consultant. She was formerly the President of the Arizona chapter of the Association of Change Management Professionals (ACMP). She sits down with host Eugene Signorini to discuss what some of the challenges are that frontline employees are facing.
Takeaways
Quote of the show:
5:15 “Readiness is really helping to prepare the employees who are impacted regardless of the level of impact, really helping to prepare them for the impending change. And this precedes the actual formal training. Let's be honest, most people are not huge a fan of opening up their computer or getting a message somehow and hearing that there's a big change. Those surprises just really aren't welcomed in the workforce.”
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