EMS Leadership is challenged with many issues these days. Reimbursement, succession planning, COVID-19 and infectious diseases and of course, the big one...managing employees. Many EMS organizations are small in number and it is not uncommon for strong bonds of friendship to form between those in charge and those who work as a line medic. So, how do you handle when it comes time to correct a past partner of 7 years and correct a work pattern that is not consistent with organizational policy? Well, it's time for a difficult conversation about a specific uncomfortable topic. It may seem easier to turn your head and look the other way but in your heart, you know that's not in the best interest of the organization - not to mention your professional status either.
On this edition of the QMC EMS|Board & Collar we explore having those difficult conversations with employees and how to go about making the conversation have impact without pushing a great employee who just needs some tweaking out the ole door. Join Sean Kukauskus, Ambulance Director from Spaulding Rehabilitation Network in Boston, Massachusetts as he provides some insight on this very uncomfortable topic.
Presented by: S. Kakauskus
Written by: S. Kakauskus
Moderated by: G. Harvat
Episode #134: Baskin-Robbins Ice Cream It Ain't - Dealing with Rejections and Denials
Episode #133: Chasing Cats in the Dark - Managing EMS Accounts Receivable Life Cycles
Episode #132: Excuse My Medic Pod Magazine (August 27, 2020)
Episode #131: Promises in the Dark - HHS Funding Phase 2 Figured Out....Hopefully!
Episode #130: Not a Party with a Cake but it is a Surprise...Surprise Medical Billing.
Episode #129: 10 Questions | 30 Minutes - Spaulding Rehabilitation Network
Episode #128: Cost Data Collection - The Workin' Man (Part II) - Wages, Salaries, Benefits and More Fun Stuff Associated with Staffing
Episode #127: Excuse My Medic Pod Magazine (June 26, 2020)
Episode:#126: The Almighty Grant Dollar and COVID-19: Funding Update for Emergency Medical Services
Episode #125: FAQs from Us to You: COVID-19 Funding, Reimbursement and Other Stuff that Keeps you Awake at Night!
Episode #124: Excuse My Medic Pod Magazine (April 17, 2020)
Episode #123: CMS and COVID-19 Figured Out? A Daunting Task but We'll Give it a Go!
Episode #122: Everyone's Has A Boss...Cost Data Collection Section 7 Administration - Gotta Count Them Too!
Episode #121: COVID-19 Beyond the Response
Episode #119: Cost Data Collection - The Workin' Man - Jobs and Compensation - Section 7
Episode #118: HIPAA Update - Are You Gambling with Your Organization's Financial Well-Being?
Episode #117: Excuse My Medic Pod Magazine (February 14, 2020)
Episode #116: The Cost Data Collection Instrument - It's Not the Saxophone but It's A Key Member of the Cost Data Collection Band
Episode #115: Service Above Self - Cost Data Collection Section #6 Service Mix Section
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