Regulation Matters: a CLEAR conversation
Government
Carol Puchailo with the College of Registered Nurses of Manitoba discusses the College's Inquiry to Audit (I2A) Project, an initiative the practice team took to critically think through their systems processes with a focus on improving communication. She discusses how the goal of quality assurance - always striving to get better - can also be applied to the college's own way of doing business, with a goal of improving communication to the public and to registrants. She discusses challenges of determining what information can be shared between the quality assurance team and the conduct team. She talks about the benefits to registrants and to college staff from clearly defining what an inquiry, consultation, review, and audit are and creating a map and flow chart to direct people through the process. "So, it's a process that worked well, and we felt that we were successful at it, but we had to always check in with ourselves. . . . It's going to be an ongoing conversation."
Transcript: http://clearweb.drivehq.com/podcast_transcripts/CLEAR_podcast_episode60_Inquiry_to_Audit_121322_transcript.pdf
Bonus Episode: Recognizing Unconscious Bias and Minimizing Its Impact
Episode 36: CLEAR's Board Addresses Unconscious Bias
Episode 35: The Role of Public Board Members
Episode 34: Conflicts of Interest with Subject Matter Experts
Episode 33: State Regulatory Structures Report
Episode 32: CLEAR's Conference Goes Virtual!
Episode 31: Mobility and the Interstate Medical Licensure Compact
Episode 30: The Board's Role in Reopening Regulated Services
Episode 29: Medical Marijuana and Licensure Issues
Episode 28: Research on Recidivism
Special Episode: COVID-19 Resources for Regulators
Episode 27: What Makes a Difference for Candidates Taking Computer-based Tests?
Episode 26: Alliance for Responsible Professional Licensing
Episode 25: What It Means to Be a Good Regulator
Episode 24: WHO Collaborating Centre for Health Workforce Regulation
Episode 23: Professional Regulation and the Next Generation
Episode 22: How Regulators Can Use Behavioral Science
Episode 21: Using a National Certification as Eligibility for Licensure
Episode 20: Lessons from Cases Involving Intentional Harm to Patients
Episode 19: Addressing Mental Health Concerns in the Investigative Process
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