Choosing the Best BSC: Why Reputation Matters Most in the Cleaning Industry * Talking Clean in a Dirty

2023-08-01

Does this sound familiar? You've been told to choose a Building Service Contractor (BSC) based solely on their price. However, this ineffective action often leads to subpar results and a never-ending cycle of disappointment. The pain you're feeling is the constant frustration of dealing with an unreliable and underperforming BSC, which ultimately reflects poorly on your facility's reputation. It's time to break free from this cycle and...

Does this sound familiar?

You've been told to choose a Building Service Contractor (BSC) based solely on their price.

However, this ineffective action often leads to subpar results and a never-ending cycle of disappointment.

The pain you're feeling is the constant frustration of dealing with an unreliable and underperforming BSC, which ultimately reflects poorly on your facility's reputation. It's time to break free from this cycle and discover why reputation and certification are crucial factors in selecting a reputable BSC.

I'm your host, Dave Thompson and today my special guests are Bobby Zagers, Don Tracy, and Javier Caurta.

Bobby Zagers, a seasoned industry expert with numerous successful talks on the significance of reputation and certification in choosing a BSC.

Boasting an extensive track record in enlightening facility executives and building owners, Bobby knows what it takes to ensure high-quality cleaning services for commercial properties.

He combines industry experience with current insights to offer actionable advice that leaves audiences better informed and ready to make executive decisions.

The key moments in this episode are:
00:00:00 - Importance of Reputation in Choosing a Building Service Contractor,

00:04:12 - Certification and Price in Choosing a Contractor,

00:06:01 - Challenges in Promoting Certification,

00:08:46 - Importance of Certification in Marketing and Differentiation,

00:11:06 - Lack of Education in the Cleaning Industry,

00:15:06 - Confusion about IoT and Robots,

00:16:14 - Efficiency and Benefits of IoT,

00:17:49 - Distributors' Role in IoT Implementation,

00:18:53 - Overcoming Resistance to IoT,

00:20:51 - Importance of Adapting to Technological Advances,