Jeroen Baijens, captain of Holland America’s Nieuw Amsterdam, talks with Alan Fine of Insider Travel Report about what it was like keeping his ship serviced throughout the pandemic with a skeleton crew of just 100, the writing and rewriting of procedures and protocols changed, and the relief when the Alaska Tourism Restoration Act was passed. Capt. Baijens also talks about the ship’s successful return to service, including the surprisingly high numbers of new-to-cruise passengers who now love sai...
Jeroen Baijens, captain of Holland America’s Nieuw Amsterdam, talks with Alan Fine of Insider Travel Report about what it was like keeping his ship serviced throughout the pandemic with a skeleton crew of just 100, the writing and rewriting of procedures and protocols changed, and the relief when the Alaska Tourism Restoration Act was passed. Capt. Baijens also talks about the ship’s successful return to service, including the surprisingly high numbers of new-to-cruise passengers who now love sailing and are already rebooking. For more information, visit www.hollandamerica.com.
If interested, the original video of this podcast -- with supplemental pictures and video -- can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.
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