Trust Builder: Using Your Messages to Become the Go-To Expert [Ep. 16]

In this episode, Laura DiBenedetto and Julia Becker Collins discuss the importance of building trust and positioning oneself as an expert. They emphasize the need to earn trust through consistent and helpful messaging, rather than simply labeling oneself as an expert. They also highlight the importance of showing expertise through actions and providing genuine solutions to people's problems. The conversation explores strategies for becoming a reliable source that people turn to, such as being approachable and making oneself accessible. Overall, the episode emphasizes the value of demonstrating expertise and building trust through authentic and valuable interactions with the audience.

 

Takeaways

1 - Building trust and positioning oneself as an expert requires consistent and helpful messaging.

2 - Showing expertise through actions and providing genuine solutions to people's problems is more effective than simply labeling oneself as an expert.

3 - Being approachable and accessible helps in becoming a reliable source that people turn to.

4 - Demonstrating expertise and building trust through authentic and valuable interactions with the audience is key.

 

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Chapters

00:00 - Introduction and Overview

00:31 - Building Trust and Expertise

02:15 - Showing Expertise Through Actions

03:02 - Earning Trust Through Questions

03:49 - Earning Respect as an Expert

04:08 - Being an Expert Without Fluff

05:30 - Unveiling the Right Messages

06:27 - Building Trust Through Consistent Messaging

07:55 - Showing What You're Good At

09:19 - Sharing Knowledge and Experience

11:53 - Becoming a Reliable Source

14:38 - Making Yourself Approachable

19:22 - Becoming the Reliable Source

22:32 - Conclusion