Episode 11: Women in Innovation Series: Kristin Zupancic of Global Payments Shares Perspectives on Leading Teams of Innovators

Kristen Zupancic, Sr. Director, Customer Engagement Solutions for Global Payments, shares her broad experience with innovation and how she applies these experiences to deliver Global Payments’ solutions for customer engagement. These solutions are used by an expansive range of merchant types and sizes. Kristen shares her perspective on the value of diversity in the workplace, her switch from process engineering to the software industry, and tactics for inspiring her teams to focus on what’s important and constantly improve.