Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership
Business:Management
http://www.leanblog.org/356
My guest for episode #356 of the podcast is Amy C. Edmondson, PhD, the Novartis Professor of Leadership and Management at the Harvard Business School. She is the author of three books on teaming and her most recent book is the topic of conversation today: The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth.
In the episode, we explore the incredibly important concept of "psychological safety," which means, as Edmondson defines it:
"...a climate in which people are comfortable expressing and being themselves."
This is necessary for Kaizen (continuous improvement) and it's also a huge contributor to people being able to speak up about patient safety risks (or other problems in the workplace).
One thing I love about her book is that she doesn't just diagnose the problem (that fear of speaking up is bad), but she also lays out a plan for how leaders can create a more psychologically-safe environment and culture.
From her bio: "Edmondson received her PhD in organizational behavior, AM in psychology, and AB in engineering and design from Harvard University."
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The Lean Journey (and Mass Vaccination Sites) at Munson Healthcare: Kaleb Foss and Butch Bowlby
Dr. John Kenagy on Adaptive Design Kata: An Improvement and a Leadership Kata (Lean Healthcare)
Brad Jeavons on How to Remotely Deploy Lean and Agile (Outside of Manufacturing)
Tracy O'Rourke on Vaccinations, Lean Six Sigma in Government, and More
Ryan Weiss on Purpose + People + Process = Performance; Modernizing TWI
Samantha Riley on Making Data Count and Metrics for Healthcare and Beyond
MIT's Dr. Jonathan Byrnes on the Pandemic's Supply Chain Shocks
The "Founding Mothers" of the "Women in Lean" - Crystal Davis, Karyn Ross, Dorsey Sherman
Keith Champion on the Lucid (Motors) Production System
Rituso Shingo on The Toyota Production System and SMED
Katie Labedz on "How to Improve Absolutely Anything"
Joy Mason on Optimism and Lean Instead of Layoffs
Ivan Zak, DVM on Using Lean to Address Burnout in Veterinary Medicine
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A Kata Geek in the Communities: Deondra Wardelle
Covid Testing, Treatment, and Vaccination at Cleveland Clinic: Nate Hurle
Arnout Orelio: A Dutch Engineer Now Working in Lean Healthcare