#254 - Are You Putting Your Client In A Better Place Or Are You Just Checking Items Off A List?

2023-04-12

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“By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.” - Richard Branson Have you ever been part of a project or initiative and after it is over, you feel as though things are not improved or in a better condition? This can happen when a vendor’s focus is solely on the tasks that need to be done and losing site of the bigger picture. What is that bigger picture? If all of the tasks are done, shouldn’t that mean the bigger picture was taken into ...

“By putting the employee first, the customer effectively comes first by default, and in the end, the shareholder comes first by default as well.”

- Richard Branson

Have you ever been part of a project or initiative and after it is over, you feel as though things are not improved or in a better condition? This can happen when a vendor’s focus is solely on the tasks that need to be done and losing site of the bigger picture.

What is that bigger picture? If all of the tasks are done, shouldn’t that mean the bigger picture was taken into account and things should be in a better place? How can you ensure your team keeps their eyes on both the tactical and the strategic?

On this week’s episode of the 33 Tangents podcast, Jim and Jason discuss their experiences with being involved with projects that were deemed a success yet feeling as though no progress was made, including the things they’ve learned to ensure that doesn’t happen.

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