LeadingAgile SoundNotes: an Agile Podcast
Technology:Podcasting
A big part of becoming a truly product-driven organization is getting better at understanding the needs of your customers, and improving your products to meet their needs. In this video, Mary, Dave, and Lance take on the topic of customer journey mapping and show you how this tool can help you align around the needs of your customer. They’ll explain how this technique can identify the customer experience and put specific actions in place to court correct and wee out any of the negative experiences customers are having with your product.
Contacting Mary LloydIf you’d like to contact Mary, you can reach her at:
LeadingAgile: www.leadingagile.com/guides/mary-lloyd/
LinkedIn: www.linkedin.com/in/mary-lawson-lloyd/
Email: mary.lloyd@leadingagile.com
If you'd like to contact Lance, you can reach him at:
LeadingAgile: www.leadingagile.com/guides/lance-kind/
LinkedIn: www.linkedin.com/in/lancer-kind/
X: x.com/LancerKind
Email: lance.kind@leadingagile.com
If you’d like to contact Dave, you can reach him at:
LeadingAgile: www.leadingagile.com/guides/dave-prior/
LinkedIn: www.linkedin.com/in/mrsungo
X: x.com/mrsungo
Email: dave.prior@leadingagile.com
If you have a question you’d like to submit for an upcoming podcast, please send them to dave.prior@leadingagile.com
Interested in CSM or CSPO Training?You can find all the details at www.leadingagile.com/scrum-training/
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Work Bifurcation and Change Control w/ Ross Buermann
Creating Safety for Leadership w/ Tim Wise
Understanding The Impact Of Your Investment in Agile Transformation w/ Doug Spencer
How Leaders Create Agile Organizations w/ Lee Wiesehuegel
Creating an Organizational System that Supports Business Agility w/Dennis Stevens
ElevateAgile: The Business Value of Agility w/ Marty Bradley
Dealing with Risks and Dependencies in Agile Transformation w/ Tom Furland
What if You Don’t Have a Product Owner? w/ Sara McClintock & Jeff Streitmatter
Elevate Agile w/ Mike Cottmeyer
Feedback is a Gift w/ Sarah Smith
Agile 2019 Day 4: Making Agile Transformation Fun w/ Portia Tung
Agile 2019 Day 4: Prioritizing & Learning Backlog w/ Andy Cleff
Agile 2019 Day 4: Enabling Agility w/ Natalie Solomon
Agile 2019 Day 4: Self-Awareness, Self-Reflection, and Magic w/ Olaf Lewitz
Agile 2019 Day 4: Diversity & Inclusion in Agile w/ Heidi Musser
Agile 2019 Day 4: The War of Perfectionism w/ Lynne Cazaly
Agile 2019 Day 4: How to Measure Outcomes w/ Diana Larsen
Agile 2019 Day 4: Psychology & Leadership w/ Christopher Avery
Agile 2019 Day 3: What's New at Agile 2019? w/ Christina Hartikainen
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